Building Trust with Your Staff in Times of Change

with Tina Sandri,

CEO, Forest Hills of DC

This week on the Art of Aging, host Michael Hughes welcomes Tina Sandri, CEO of Forest Hills of DC. During this episode, Tina discusses her leadership during the COVID-19 pandemic. She shares her organization’s approach to encouraging staff vaccination through diverse communication strategies and understanding different decision-making styles. She emphasized the importance of trust, empathy, and providing transparent information without political influence. Tina also reflects on the ongoing challenges in senior living, the role of technology, the need for caregiver support, personal insights on aging, and more.

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Notes:

Highlights from this week’s conversation include:

  • Building Trust with Your Workforce at Times of Change (1:55)
  • Tina’s Passion for Senior Living and Aging Services (2:44)
  • Overview of Forest Hills of DC (4:29)
  • Challenges of Operating in Washington D.C. (6:20)
  • Tina’s Approach to COVID-19 Communication and Education (13:44)
  • Understanding Different Learning Styles (16:10)
  • Addressing Workforce Concerns and Decision-Making Styles (18:08)
  • Implications of COVID-19 Vaccination on Workforce and Community (20:26)
  • Creative communication strategies (23:46)
  • Achieving herd immunity (24:40)
  • Approach to education and decision-making (26:38)
  • Values and crisis management (28:53)
  • Preparing for the future (32:53)
  • Honoring frontline workers (35:09)
  • Personal growth and purpose (37:39)
  • Inspiring resilience (39:45)
  • Connecting with Tina and Final Takeaways (42:51)

 

Abundant Aging is a podcast series presented by United Church Homes. These shows offer ideas, information, and inspiration on how to improve our lives as we grow older. To learn more and to subscribe to the show, visit abundantagingpodcast.com